Working in Security

There are lots of important jobs at an airport but the most important job might possibly be Airport Security Agent.

Anyone who has passed through an airport at peak times knows how busy and hectic security can be. Airport Security Agents check you and screen your hand luggage before you board an aircraft. But that is not all they do.

Aviation security

What does working in Security involve?

Nicki is a Security Duty Manager. She loves working with customers; she is passionate about good customer service at the airport and enjoys seeing people leave the security area with a smile on their face.

Life as a Security Duty Manager

Laura works in security as a Duty Manager, but she started out as a Customer Services Assistant and worked her way up to become a Terminal Supervisor before moving to the security department where she is now a manager. She loves the diverse group of people she works with and the fact that every day is different.


A great place to work resource booklet

A Great Place to Work booklet (PDF) with classroom activities.

Job cards booklet

Discover the skills and qualifications you need for various airport jobs.

Get that job booklet

Get That Job booklet (PDF) with classroom activities.